FAQ

Frequently asked questions about the app store.

How do I download free apps?

Create a free account and log in. Free app variants appear in your secure download vault. Click the install button to generate an expiring one-time token and download the package.

How do I access paid apps?

Purchase the app through WooCommerce checkout. After payment is confirmed, the paid variant unlocks in your vault with platform-specific install options for Android APK, iOS, and Windows EXE.

Are payment instructions shown publicly?

No. Cash App and Bitcoin payment instructions appear only on the order confirmation page after a successful purchase, visible exclusively to the order owner and WooCommerce administrators.

How does the secure download system work?

Each download generates a unique, expiring, one-time-use token. The file is streamed from a protected server directory that is never publicly accessible. Tokens are validated against your user account and order status before delivery.

Can I install apps silently like Google Play?

Web browsers and operating systems require user consent for installation. This store provides the closest secure equivalent: authenticated vault access, WooCommerce order validation, and protected delivery. True silent install would require platform-specific native companion applications.

What platforms are supported?

Apps may be available for Android APK, iOS Apple, and Windows EXE. Available platforms are listed on each product page and in your download vault.

How do memberships work?

Membership plans unlock additional app variants, priority vault access, exclusive content, and premium support. Visit the Membership Plans page for tier details and pricing.

Is my payment information secure?

All transactions are processed through WooCommerce with HTTPS encryption. We never store credit card details. Alternative payment instructions for Cash App and Bitcoin are shown only after order placement.

What is your refund policy?

Refund requests are handled on a case-by-case basis. Contact our support team through the Contact page with your order number and reason for the request.

How do I contact support?

Use the Contact page on drshub.tech, email us through your account dashboard, or use the AI assistant widget when available.