Help & Support
Answers to common questions about browsing, installing, and managing apps on DRS Hub.
How do I download an app?
Open the app's listing page and select Install (free apps) or Buy (paid apps). Free apps are added to your library once you're signed in; paid apps are added after checkout completes.
Do I need an account?
You can browse and search without one, but you need a free account to install apps, leave reviews, or keep a wishlist. Create one any time from the Sign In / Sign Up page.
Where can I find apps I've already installed?
Sign in and open My Account, then My Apps, to see everything you've claimed or purchased, with update status and re-download links.
How do refunds work for paid apps?
Paid app purchases are processed through checkout at the time of purchase. Contact us using the details below if something went wrong with an order.
How do I report a problem with an app or a review?
Use the contact details below and include the app name and a description of the issue — we'll follow up as quickly as we can.
Still need help?
Reach out through the official Design Rivers Studios website and we'll get back to you as soon as we can.